Frequently Asked Questions

Everything you need to know about shopping with Saltrock Surfwear.

How long does shipping take for my order?

Standard delivery typically takes 3-5 working days. We also offer an express shipping option for those who need their surf-inspired gear sooner, arriving within 1-2 working days.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Simply use our online portal to generate a return label and drop it off at your nearest collection point.

How do I find the right size for me?

Each product page features a detailed size guide. Since our surfwear ranges from relaxed fits to performance cuts, we recommend measuring a similar garment you already own to ensure the perfect fit.

Are your products sustainably made?

We are committed to the coast. Many of our latest collections feature organic cotton and recycled polyester to help protect the oceans and landscapes that inspire our brand.

Which payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express. You can also checkout quickly using PayPal or interest-free installment plans like Klarna.

Can I track my order once it has been dispatched?

Yes, once your order leaves our warehouse, you will receive an email containing a tracking number and a link to follow your parcel's journey to your door.